Tourism Service Act 2003
Purpose
The main purpose of this Act is to provide for fair trading in the tourism services industry by--
You must not overcharge tourists for goods and services. This means you must:
Handling employees and operators
You must make sure that your employees and operators:
The main purpose of this Act is to provide for fair trading in the tourism services industry by--
- Establishing
a registration system for inbound tour operators;
- Providing for codes of conduct for inbound tour
operators and tour guides including the setting of minimum standards
- Prohibiting unconscionable conduct by inbound tour
operators and tour guides; and
- Promoting sound business practices by inbound tour
operators and tour guides.
You must not overcharge tourists for goods and services. This means you must:
- Never charge an entry fee to access a free
attraction (such as the beach)
- Display the total cost of a travel package in all
quotes (including taxes and other charges)
- Not dominate tours with shopping, unless requested
by the client.
Handling employees and operators
You must make sure that your employees and operators:
- Maintain high professional standards
- Comply with the law.