Fees
and Fare Structure
“From Prices” The expression “from” with respect to a price means the lowest price for the Travel Product we believe is available at the time of publication, based on information we have received from suppliers.
Airfares - Airfares prices and conditions are subject to change or withdrawal without notification until the airline tickets are issued (For example, foreign currency airfares and airport taxes may fluctuate and are subject to the rate of exchange on date of ticket issue). Full payment is required before tickets can be issued.
Flutter By Tours is not responsible for any increases in prices or changes in any airfare prices.
If we have knowledge of any potential airfare increases, we will advise you when confirming your booking.
Payment - Upon receiving instruction from you that you wish to acquire Travel Products, we will, arrange (if available) the quoted Travel Products and provide you with a confirmation of their availability and pricing. Your instructions will constitute confirmation that you have checked the Travel Products being booked and you have read, understood and agreed to these booking terms and conditions and any terms and conditions specified in the quote.
You must, pay to us:
(a) a deposit of at least AUD 250 within 7 days of us providing you with a confirmation of the Travel Products availability and pricing; and
(b) any amount we notify you when confirming availability and pricing or from time to time in respect of the Travel Products you request, within the time we notify you (i.e. certain Travel Products may require a further payment, up to full payment, to confirm the booking).
Your arrangements will be booked upon our receipt of the deposit or other payment. Only after we receive the deposit or other payment and we issue you or your travel agent with a confirmation invoice is a booking accepted.
The balance of the price of your booking must be paid no later than 60 days before (or at any time stated by us) your departure. If you fail to make any required payment, we will assume your booking is cancelled.
A travel agent who makes a booking at your request is your agent and is not our agent for the purposes of receipt of the deposit or any part of the price.
Credit Cards - Any payment by credit card attracts a non-refundable service fee, payable at time of payment, based on the total cost of the payment as follows: MasterCard and Visa - 1.5% and American Express - 3%.
Amendments - If you amend your booking after it has been confirmed you must pay to us:
(a) an administration fee of at least AUD 35, to cover communication and administration costs; and
(b) any cancellation and/or amendment fees imposed by suppliers such as accommodation providers and other suppliers.
We will, to the extent possible, advise you of all applicable cancellation and/or amendment fees when confirming your booking.
Cancellations and Refunds - If you cancel your booking after it has been confirmed, but before you utilise the Travel Product, you must pay to us:
(a) our reasonable costs to cancel your booking (to cover communication and administration costs); and
(b) any cancellation fees imposed by the suppliers of your Travel Products (including airlines).
Cancellation fees cannot be waived.
If you have paid any amount to us in respect of a booking, we may use it to pay the above costs and fees. Any difference will be refunded to you.
Please note that the earlier you cancel your booking the lower the cancellation fees are likely to be.
After your travel has commenced, there can be no refund in respect of any Travel Product not utilised whether by choice or because of late arrival or early departure, including failure of a transport to operate according to schedule. Employees of any supplier are not authorised by us to give any undertakings in respect of refunds or other matters.
Insurance - We recommend you purchase travel insurance against forfeiture of payment, loss of deposits, cancellation charges, baggage loss, medical expenses, theft and other contingencies. We make no representations as to what you may recover under any insurance. You agree not to hold us responsible for any decision of insurers, and/or any supplier, or the requirements of any foreign government, authority, foreign law or policy.
Early Payment Discounts – If you pay a 90% of your holiday now you will have a 5% saving.
Increased Luggage Fee – If your Luggage exceeds over 20kgs you have additional cost which is $19.95 for ever kilo over.
Additional Baggage Allowance can be purchased for additional allowances of 5kg, 10kg, 15kg, 25kg or 35kg per flight.
For some Travel Agent Bookings where we cannot identify if your ticket has been issued in weight or piece, Additional Baggage will be available by weight.
“From Prices” The expression “from” with respect to a price means the lowest price for the Travel Product we believe is available at the time of publication, based on information we have received from suppliers.
Airfares - Airfares prices and conditions are subject to change or withdrawal without notification until the airline tickets are issued (For example, foreign currency airfares and airport taxes may fluctuate and are subject to the rate of exchange on date of ticket issue). Full payment is required before tickets can be issued.
Flutter By Tours is not responsible for any increases in prices or changes in any airfare prices.
If we have knowledge of any potential airfare increases, we will advise you when confirming your booking.
Payment - Upon receiving instruction from you that you wish to acquire Travel Products, we will, arrange (if available) the quoted Travel Products and provide you with a confirmation of their availability and pricing. Your instructions will constitute confirmation that you have checked the Travel Products being booked and you have read, understood and agreed to these booking terms and conditions and any terms and conditions specified in the quote.
You must, pay to us:
(a) a deposit of at least AUD 250 within 7 days of us providing you with a confirmation of the Travel Products availability and pricing; and
(b) any amount we notify you when confirming availability and pricing or from time to time in respect of the Travel Products you request, within the time we notify you (i.e. certain Travel Products may require a further payment, up to full payment, to confirm the booking).
Your arrangements will be booked upon our receipt of the deposit or other payment. Only after we receive the deposit or other payment and we issue you or your travel agent with a confirmation invoice is a booking accepted.
The balance of the price of your booking must be paid no later than 60 days before (or at any time stated by us) your departure. If you fail to make any required payment, we will assume your booking is cancelled.
A travel agent who makes a booking at your request is your agent and is not our agent for the purposes of receipt of the deposit or any part of the price.
Credit Cards - Any payment by credit card attracts a non-refundable service fee, payable at time of payment, based on the total cost of the payment as follows: MasterCard and Visa - 1.5% and American Express - 3%.
Amendments - If you amend your booking after it has been confirmed you must pay to us:
(a) an administration fee of at least AUD 35, to cover communication and administration costs; and
(b) any cancellation and/or amendment fees imposed by suppliers such as accommodation providers and other suppliers.
We will, to the extent possible, advise you of all applicable cancellation and/or amendment fees when confirming your booking.
Cancellations and Refunds - If you cancel your booking after it has been confirmed, but before you utilise the Travel Product, you must pay to us:
(a) our reasonable costs to cancel your booking (to cover communication and administration costs); and
(b) any cancellation fees imposed by the suppliers of your Travel Products (including airlines).
Cancellation fees cannot be waived.
If you have paid any amount to us in respect of a booking, we may use it to pay the above costs and fees. Any difference will be refunded to you.
Please note that the earlier you cancel your booking the lower the cancellation fees are likely to be.
After your travel has commenced, there can be no refund in respect of any Travel Product not utilised whether by choice or because of late arrival or early departure, including failure of a transport to operate according to schedule. Employees of any supplier are not authorised by us to give any undertakings in respect of refunds or other matters.
Insurance - We recommend you purchase travel insurance against forfeiture of payment, loss of deposits, cancellation charges, baggage loss, medical expenses, theft and other contingencies. We make no representations as to what you may recover under any insurance. You agree not to hold us responsible for any decision of insurers, and/or any supplier, or the requirements of any foreign government, authority, foreign law or policy.
Early Payment Discounts – If you pay a 90% of your holiday now you will have a 5% saving.
Increased Luggage Fee – If your Luggage exceeds over 20kgs you have additional cost which is $19.95 for ever kilo over.
Additional Baggage Allowance can be purchased for additional allowances of 5kg, 10kg, 15kg, 25kg or 35kg per flight.
For some Travel Agent Bookings where we cannot identify if your ticket has been issued in weight or piece, Additional Baggage will be available by weight.